What is IT Support
IT support is a wide-ranging field that encompasses most aspects of computer-based technology. As mentioned above, IT Support covers a wide spectrum of IT-related issues, such as hardware, software and application issues, isntallation of computers and peripherals, netwrok management, data and back up etc. In other words, any IT function or activity that you are unable to handle internally can be outsourced.
IT Helpdesk Support
IT helpdesks provide sufficient assistance for the use of technology such as computers, laptops, tablets, mobile devices, and so on. This includes troubleshooting hardware and software issues and installing applications and operating systems. If necessary, support specialists can give technical advice or guidance to users on solving computer problems.
With our helpdesk team, your organization or project is provided with the required technical assistance. When a user encounters an issue related to any software application or hardware, they send a request to our IT team, who resolves the problem either remotely or through on-site support.
IT Consulting
In today’s rapidly evolving technological environment, businesses need a trusted advisor, one who not only provides relevant insights, but delivers a combination of strategic vision, proven expertise and practical experience and is able to enhance the value of your business with technology. Our IT consulting practice helps companies design and implement advanced solutions in IT governance, security, data management and applications.